OVERVIEW
This website is operated by Tinge Clothing, a sole proprietorship registered in Sri Lanka bearing the number W.D.18140 at the Department of the Provincial Registrar of Business Names for Western Province, for the sale of women’s wear. Thus, the terms “us”, “our” & “we” used in the entire website are references to Tinge Clothing. By visiting the website or the purchase of goods from the website, you are deemed to be in agreement with the terms and conditions detailed below in this page.
GENERAL CONDITIONS
We reserve the right to refrain from accepting orders from anyone for any reason at any time. We reserve the right to modify / discontinue any product or to change prices of items prior to them being purchased, at all times. We reserve the right to limit our services to a certain geographical location at our discretion and we may opt to use this right on a case by case basis. We reserve the right to halt the acceptance of orders or the website operations at any given time without prior notice.
Items on Display
All products and content [Images, Videos, Designs, Logos] posted on this website are owned by Tinge Clothing or displayed with the approval of the owners of the respective property. Any unauthorized use of such content or products is strictly prohibited and may violate the laws on intellectual property, privacy of citizens & communication.
ACCOUNT CREATION
By opening and account with us, you agree to provide current, complete and accurate purchase and account information for all purchases made via this online store. The order delivery and other communication [if any] will be done using the email address, phone number or the postal address provided AT THE TIME OF PLACING THE ORDER.
ORDERING & ORDER CANCELLATIONS
You are entitled to submit a request to cancel an order within the same day the order was placed. The request can be submitted by writing to our email address contact@weartinge.com, by messaging us on social media platforms, whatsapp or SMS. The acceptance of the cancellation requests made after 12 Midnight of the date of purchase will be depend on the status of the order and the decision to the accept the cancellation request will solely be at the discretion of the management. We reserve the right to cancel an order placed by you at our discretion. However, at an event of a cancellation by us, we assure that the full payment made by you is refunded. Cancellations will be communicated to you via the email address / phone number given at the time when the order was placed.
DELIVERY POLICY
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order.
DELIVERY TIME
Unless there are exceptional circumstances, the orders will be generally delivered within five [5] business days (Monday to Friday, except holidays) of the date of your order. However, this is only an indication of the delivery date and the date of delivery may vary due to the acceptance of your order, carrier delivery practices, delivery location, method of delivery, and the items ordered.
DELIVERY COST
Delivery costs vary based on your location, value of goods [Greater the value, lesser the cost of delivery]. Currently for all orders of Rs.3000/- or less, a fixed delivery fee of Rs.300/- is charged and for all orders for more than Rs.3000/- the delivery is free. This policy is adopted to treat all customers equally irrespective of their location and to reward customers who order more. Delivery charges will be also displayed at the checkout screen prior to an order is placed. Deliveries will always be done via courier. The delivery fee is not an indication of the actual delivery fee paid to the carrier of the package. For most orders, a part or the total delivery fee is borne by Tinge as a courtesy offered to the customer.